HAZET is committed to creating a digital environment that is accessible to everyone, regardless of their individual abilities or the technologies they use. We recognise that digital accessibility is a fundamental prerequisite for equal participation in society and are constantly working to make our website accessible to everyone.

Accessibility status

This website is largely compliant with the requirements of the North Rhine-Westphalia Regulation on Accessible Information Technology (BITV NRW) together with EU Directive 2016/2102, as well as the provisions of the European Accessibility Act (EAA). The benchmark is WCAG 2.1, Conformity Level AA.

The website at www.hazet.de is only partially compliant with WCAG 2.2, Conformity Level AA, and BITV 2.0 due to a number of unmet test criteria

Non-accessible contents

• Missing alternatives for non-text contents such as images and videos:
• Videos (pre-recorded, with sound):
  • At present, none of the videos embedded on or linked to from the website have their own, verified subtitles. Adding subtitles to all existing videos retrospectively would involve a disproportionate amount of effort on our part.
  • Many videos are also published on our YouTube channel, where automatically generated subtitles are available. Please note that these are machine-generated and may contain errors.
  • In future, newly published videos will be provided with subtitles.
• Images
  • We are working on a solution to provide image descriptions for all images required for the use of the website.
• PDF documents:
  • Some of the PDF documents currently available are not accessible. Especially, some are missing structural elements (tags), alternative text for graphics or a correct reading order.
  • We are working to ensure that future PDF documents are created to be accessible. Existing PDFs will be provided in an accessible format on request, where necessary.
• Insufficient contrast in the use of corporate colours
• Contents in plain language and sign language are not currently available

Our commitment to accessibility

In accordance with the provisions of the Accessibility Enhancement Act (BFSG) and the recommendations of the Web Content Accessibility Guidelines (WCAG) 2.2, we take a proactive approach to digital accessibility. Our aim is to provide an inclusive online experience that meets the needs of users with disabilities and takes the following principles into account:

• Perceivability: Information and user interface elements must be perceivable by all users. This includes providing text alternatives for non-text contents, subtitles and audio descriptions for media, and a clear and high-contrast presentation of contents.
• Operability: The user interface, components and navigation must be operable. We prioritise keyboard accessibility, sufficient time for interaction and intuitive navigation.
• Comprehensibility: Information and the operation of the user interface must be comprehensible. This includes clear and simple language, a predictable and consistent design, and guidance in the event of input errors.
• Robustness: Contents must be robust enough to be reliably interpreted by a wide range of user agents, including assistive technologies. We ensure standards-compliant implementation and compatibility with common screen readers and other assistive technologies.

Measures implemented and ongoing efforts

To ensure and continuously improve the accessibility of our website, we have, amongst other things, taken the following measures and are continuing to do so:

• Compliance with WCAG 2.2: We aim to comply with the Level AA success criteria of WCAG 2.2, which represent internationally recognised standards for web accessibility.
• Ongoing testing: Our website is regularly tested for accessibility, using both automated tools and manual checks and user testing.
• Alternative text descriptions: We provide meaningful alt text for images and other non-textual contents to make relevant information accessible to screen reader users.
• Keyboard navigation: The entire website can be navigated entirely via the keyboard, without the need for a mouse.
• High-contrast design: We ensure sufficient colour contrast between text and background to improve readability for people with visual impairments.
• Structured headings and contents: A logical hierarchy of headings and a clear structure of the contents facilitate navigation and comprehension.
• Form accessibility: Our forms are designed to be accessible, with clear labels and error messages that can be recognised by assistive technologies.
• Transcripts and subtitles: For audio and video content, we provide transcripts and/or subtitles wherever possible and appropriate.
• Responsive design: Our website is designed to display optimally on different devices and screen sizes to ensure accessibility.
• Feedback option: We provide a simple way for users to report accessibility issues or suggest improvements.

Creation of this statement

Date created: 25 August 2025
Method: Self-assessment based on WCAG 2.1 AA
Last updated: 25 August 2025

This statement is based on a self-assessment last carried out on 25 August 2025.

Feedback and contact

We are constantly striving to further improve the accessibility of our website. If you encounter any barriers or have suggestions on how to improve the accessibility of our website, please do not hesitate to contact us. Your feedback is very important to us and helps us to make our services more accessible to everyone.

Please contact us at https://www.hazet.de/de/kontakt/kontaktformular

We will endeavour to deal with your enquiries as quickly as possible and rectify any issues.

Enforcement procedures / Supervisory authority under the BFSG

If you do not receive a satisfactory response to your enquiry, you may contact the relevant market surveillance authority:

State Market Surveillance Authority for the Accessibility of Products and Services (MLBF)

c/o Ministry of Labour, Social Affairs, Health and Equality, Saxony-Anhalt
PO Box 39 11 55 · 39135 Magdeburg
Telephone: +49 391 567 6970
Email: mlbf@ms.sachsen-anhalt.de
Website: https://ms.sachsen-anhalt.de/